The location is super convenient, just minutes from a massive shopping center. the Wi-Fi is terrible, and it often doesn't work in the rooms. 😬

Is it a hit or a miss? here’s my take

Free parking was a great perk, and the friendly staff made us feel genuinely welcomed during our visit! After a long drive, the comfortable beds helped us recharge, setting us up for another day of travel! !

Despite promising breakfast options, we found limited quality and variety, leaving us craving more. The noise from the nearby highway was disruptive, making it hard to get restful sleep.

I enjoyed my stay at Best Western Smart Hotel. The location is convenient, just a short walk to a large shopping center. The room was clean, and I appreciated the friendly staff who helped me feel welcome and cared for during my visit.

Wi-Fi connection was inadequate.

Responsive emergency assistance

Consider checking the swimming pool availability directly with the front desk, as access might not be straightforward or operational during your stay.

We enjoyed our stay with the kids. The hotel’s location is perfect for shopping, just a stone's throw from the Westfield Shopping City. The rooms were clean and cozy, which helped after long days out exploring Vienna’s sights.

My kids wished for a refrigerator in the room.

would not hesitate to return there.

I liked the clean rooms with air conditioning, a minibar, and a flat-screen TV. The accessible lift made it easy to get to the upper floors. The private bathroom had nice toiletries and the wake-up service was great. Spa facilities were also a plus that added to the experience.

clean room but lacking amenities

The room was exceptionally clean, creating a pleasant atmosphere for relaxation. The staff displayed a welcoming attitude, which made me feel valued during my stay. I particularly enjoyed the beautiful garden view that added charm to my experience.

The absence of a refrigerator in the room was disappointing.

i had a great experience at best western during my city break. the rooms were clean, and the staff really went out of their way to help when i had a dental emergency. overall, it exceeded my expectations compared to my last visit here.

the wifi was very unstable and poor.

The cleanliness of the room stood out, making for a pleasant environment. Although the breakfast was pretty standard with warm but not hot scrambled eggs and bacon, the beds offered excellent comfort for restful nights. The Wi-Fi connection was a major downside, often unstable and inadequate. Parking options were decent, but the absence of a fridge in the room was disappointing, leaving limited options for food storage. The proximity to a large shopping center added convenience to the stay.